This store needs to be re-trained in costumer service, and learn their own store policies (if they has known them in the first place, the entire situation could have been avoided).
Never have anything in my size. I'm not a slim fit type guy and all their stuff if styled that way
Went on a mission to find an olive green, heavy, winter jacket after 7 stores I finally found what I was looking for here. They had it at 50% off. This Old Navy is open later than the one at Franklin mills as well. Their selection is spectacular.
Both associate and sales manager didn't know their store policies and returned a gift given to ME back to my mother-in-laws card (which I explicitly said I didn't want to do as I didn't want to hurt my MILs feelings by exchanging her gift). Once corporate fixed their mistake and cancelled the transaction, the store manager was very rude throughout the entire return.
I will never shop at this location again, and I suggest anyone looking to avoid snobby staff does the same.
Stuffs are good.. but sometimes messed up and then you need to search alot.. hence time taking :)
Always find what I need here and their sleep shorts and tanks are my favorite pj's. This time of year (Christmas) there is ALWAYS a line so be prepared to wait a bit.
Old Navy is a US Clothing Store based in Fairless Hills, New Jersey. Old Navy is located at 140 Commerce Blvd, Fairless Hills, PA 19030, USA.
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